Operations OS

One queue for orders, SLAs, and handoffs.

Relay is the shared system of record for multi-site teams. Route work across plants, keep SLA clocks honest, and pass a shift without a Slack scavenger hunt.

Enter demo workspace See the product

Sites, not silosEvery plant sees the same ticket.

Clocks that escalateAt-risk work surfaces before breach.

Handoffs with contextNotes, owners, and next action.

app.relayops.example / workspace / north-loop

Incoming 4

ORD-1842

Inbound kit, Dock 2

On track18m

ORD-1840

Wave 3 pick release

Plant B41m

In progress 3

ORD-1836

Pack-out, line 4

At risk6m

ORD-1831

Label reprint batch

On track27m

Handoff 2

HAN-882

Nights → QC sample pull

OpenA. Ruiz

HAN-879

Dock 3 notes for AM

OpenK. Novak

Closed 5

ORD-1822

Carrier pickup window

Met SLAdone

ORD-1819

Short-ship exception

Misseddone

What Relay holds

The work, the clock, the pass.

Three primitives. Enough to replace the spreadsheet, the group chat, and the whiteboard by the supervisor office.

01 / Orders

Site-aware queues

Every order is a ticket with a site, an owner, and a next action. Route across plants without losing the thread when work leaves the building.

02 / SLAs

Clocks that escalate

Define windows per order type. Relay marks on-track, at-risk, and breached — and pages the next owner before the customer does.

03 / Handoffs

Shifts with a record

Structured pass-downs: what moved, what’s blocked, who owns the morning. No more reconstructing the night from DMs.

Pricing

Start with a site. Add the rest when the queue is real.

Three plans. Monthly or annual. No seat minimums on Starter.

View plans